BigCentral is a new All-in-One Amazon seller tool that combines the power of CRM & Feedback Software – BigCRM and product & keyword research tool – BigTracker into one central platform. Amazon sellers can automate their daily business operation while obtaining valuable product and keyword insights using BigCentral.

Release Date: April 25th 2020

MAJOR UPDATE

• BigCRM upgrades to BigCentral.
• BigTracker upgrades to Research Manager and is incorporated into BigCentral
• BigTracker Extension will be enhanced with additional features

 

NEW FEATURES

 

General

• Add a Getting Started Guide.
• Add knowledge base, video tutorials and contact support that can be accessed via the Help Icon.

 

Review Tracker

• Introduce 1-hour Review Tracker that can update reviews every hour.
• Review Tracker now records any changes made to every product review.
• Review Tracker now detects 6 types of reviews and categorizes them.
  1. Verify Purchased
  2. Early Reviewer
  3. VINE Customer Review
  4. Top Contributor
  5. Top Reviewer
  6. Hall of Fame Reviewer

• Review Analytics can now provide in-depth insights on a user’s product reviews. Reviews can now be analyzed by features, customer groups & interests and by keywords.

 

Research Manager

• Add three keyword tools:
  1. Keyword Generator
     Generate relevant Amazon keywords for search terms and their associated ranking, search volume, trends, and much more.
  2. Reverse ASIN
     Search competitors’ products to spy on their keywords and steal their traffic from high-converting keywords.
  3. BigKeywords
     Powered by a sophisticated algorithm to enable users to examine historical keyword analytics from a collection of Hot & New Keywords, Seasonal Keywords and All-Time Popular Keywords.

 

BigTracker Extension

• Add two keyword functions
  1. Keyword Generator
     Generate relevant Amazon keywords for search terms and their associated ranking, search volume, trends, and much more.
  2. Reverse ASIN
     Search competitors’ products to spy on their keywords and steal their traffic from high-converting keywords.

• Support more Amazon Marketplaces: UK, ES, IT

CHANGES

• Minor changes made to Listing Manager and Review Manager
• Merge Ticket Manager and Feedback Manager
• Remove UGC
• Remove Product Finder, Amazon Top 100, Brand Tracker and Deals Tracker from BigTracker
• Remove unused filters like Q&A, Also Bought and Deals and optimized Product Tracker interface